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At Centura Health, we believe that you are in control of your health and the decisions about your health. We are passionately committed to supporting your decisions. At each of our facilities, we have established a Patient Bill of Rights and Responsibilities. Knowing your rights and understanding your responsibilities as a patient will help you make better decisions about your healthcare.
If you feel your rights are not being protected, we want you to know that all Centura Health facilities maintain formal concern, complaint and grievance procedures. This procedure is delineated within the following Patient Bill of Rights.
This Bill of Rights and Responsibilities also describes your responsibilities as a patient. Patients who choose to disregard their rights and responsibilities agree to accept the consequences which could jeopardize our goal of providing you a superior patient experience and could impact your quality of care.
Centura Health facilities support the rights of all patients across the lifespan - including geriatric, adult, adolescent, pediatric, infant and neonatal populations. These rights may be exercised through the patient individually or through their authorized surrogate decision maker (legal representative).
You have the right to:
Neonatal, Infant, Pediatric and Adolescent Rights
You have the responsibility to:
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