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Frequently Asked Questions

The following are some of the most frequently asked questions we receive about volunteering at Penrose-St. Francis Health Services:

Q: Are there age requirements to volunteer at Penrose-St. Francis?
A: Yes. Volunteers must be 14 years of age or older. Some volunteer opportunities may be limited due to additional age requirements.

Q: I don't have a Social Security Number. Can I still apply to volunteer?
A: No. A valid Social Security Number is required because no other form of identification can be substituted for our verification process.

Q: I have court-ordered community service. Can I volunteer at Penrose-St. Francis?

A: No. We cannot accept court-ordered service volunteers.

Q: Where do I send my completed application?

A: You may complete and submit your application online or print a copy and send the completed materials to:

Volunteer Services
Penrose-St. Francis Health Services
Fax: 719-776-7446
2222 N. Nevada Ave.
Colorado Springs, CO 80907

All applicants under the age of 18 must have a parent or legal guardian sign the Authorization to Volunteer.

Q: What will happen if I don't agree to complete the screening process?
A: According to laws and health care regulations, all prospective volunteers are required to complete our screening process, which includes a thorough background check and some laboratory tests. Those who do not complete the screenings will not be able to volunteer at Penrose-St. Francis. This process, though rigorous, helps to ensure the health and well-being of our volunteers, staff and the patients and families we serve. As a result, it is a benefit to you as well as to Penrose-St. Francis.

Q: Why do I need a Tuberculosis (TB) test and what does it involve?

A: The TB test is used to determine if you have developed an immune response to the bacterium that causes tuberculosis (TB). This response can occur if someone currently has TB, has been exposed to it in the past or has received the BCG vaccine against TB (this vaccine is not given in the U.S.).

Q: What if I can’t meet the hours per week commitment?

A: We often have special projects that volunteers can do or short term assignments.

Q: Who should I contact if I still have questions?

A: If you have questions or would like additional information, please call the Volunteer Services Department at 719-776-5267.

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