Home Medical Records
Health Information Management
The Health Information Management (HIM) Department (aka: Medical Records) at Penrose-St. Francis Health Services performs a wide range of services, to include records processing and management, release of information, coding, and transcription. There are HIM offices located at all three campuses, with the Transcription department in an office suite separate from the hospitals.
To obtain copies of your medical records and reports, you may visit any one of the three HIM offices during business hours below to complete a written authorization and provide picture identification. Also, HIM can fax or mail you the authorization per your request. If your request for copies is not related to continuum of care, your request will be routed to the Medical Records Office at Penrose Hospital for processing and a fee will be charged for copies of medical records.
It will take approximately seven to ten business days to process your request for records.
Locations and Hours:
- Penrose Hospital - Medical Records Office*
- Phone: 719.776.5296 (press 1)
Hours of Operation: Monday–Friday 8:00am – 4:30pm
*Radiology films are also available upon request for pick up in this office.
- Penrose Community Hospital
- Phone: 719.776.3299
Hours of Operation: Monday–Friday 8:00am – 4:30pm
- St. Francis Health Center
- Phone: 719.776.8490
Hours of Operation: Monday–Friday 8:00am–4:30pm
