Hospital Bills & Insurance

Your Hospital Bill

Your hospital bill reflects all of the services you receive during your stay. Charges fall into two categories: a basic daily rate (your room, meals, nursing care, housekeeping, telephone and television) and charges for special services that your physician may order for you such as imaging or laboratory tests.

Penrose-St. Francis Health Services will bill your insurance company as a courtesy and will do everything possible to expedite your claim. Please remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill. We have several payment options available to you.

You will receive separate bills from your physician and any consulting physicians. Any services performed by hospital-based specialists, such as anesthesiologists, radiologists, or pathologists, will be billed separately and sent to your home after your discharge. Please remember, you must file separate claim forms with your insurance company if these medical services are covered by your policy.

For questions about a bill from Penrose-St. Francis Health services you can contact Billing/Patient Accounts Customer Service at 776.4181