At Penrose St. Francis, we utilize a behavioral-based interviewing technique which allows candidates to pull on their previous work or school experiences to determine how they might perform on the job. Behavioral based interviewing is interviewing based on discovering how the candidate acted in specific employment-related situations. The logic is that how you behaved in the past will predict how you will behave in the future. In a behavioral interview, an employer has decided what skills are needed in the person they hire and will ask questions to find out if the candidate has those skills. Instead of asking how you would behave, they will ask how you did behave. The interviewer will want to know how you handled a situation, instead of what you might do in the future. Behavioral interview questions will be more pointed, more probing and more specific than traditional interview questions.
Preparing for an Interview
Interviews can last up to 90 minutes or more, so be prepared and schedule enough time.
Refresh your memory and consider some special situations you have dealt with or projects you have worked on. You may be able to use them to help frame responses. Prepare stories that illustrate times when you have successfully solved problems or performed memorably. The stories will be useful to help you respond meaningfully in a behavioral interview.
Make sure you are aware of the job requirements, if possible ask for the job description, or review the job posting. You might want to request the job description and position requirements before your interview to adequately understand the skills necessary for the job.
To prepare for your interview, think of examples from your education and work experience where you:
- Solved a problem
- Coached others
- Handled a conflict
- Made decisions
- Managed Projects
- Influenced Others
- Made recommendations for improvement
- Came up with innovative ideas
We will be asking you to describe the actions you took in each situation and the impact your actions had on coworkers, patients, residents, customers or the organization.
During the Behavioral Interview
During the interview, if you are not sure how to answer the question, ask for clarification. Then be sure to include these points in your answer:
- A specific situation
- The tasks that needed to be done
- The action you took
- The results or outcome of the action you took
It's important to keep in mind that there are no right or wrong answers. The interviewer is simply trying to understand how you behaved in a given situation. How you respond will determine if there is a fit between your skills and the position the company is seeking to fill. So, listen carefully, be clear and detailed when you respond and, most importantly, be honest. If your answers aren't what the interviewer is looking for, this position may not be the best job for you anyway.
The time you invest in preparing will ensure an effective and productive interview. Remember you are also interviewing us as a potential employer. Be prepared!