• Website Privacy & Security Policy

  • Centura Health Corporation

    Thank you for visiting the Centura Health website. The privacy of visitors to our website is important to us. This Website Privacy and Security Policy describes the information that Centura Health collects about you during your visits to the website, how we use and protect this information, who we share it with and for what purposes, and the choices you can make about how we use this information. By visiting the Centura Health website, you are accepting the terms described in this privacy policy.

    Information We Collect From You

    Personal information is information, or a combination of pieces of information that could reasonably allow you to be identified. At the Centura Health website, we collect information directly from you when you voluntarily choose to use services or participate in programs or otherwise provide information directly to us. Information we collect directly from you includes, but is not limited to, name, email address, other information about you such as gender or service preferences and/or behaviors, and future communication preferences. We collect this personal information only if you voluntarily choose to provide it to us. You do not have to give us personal information to visit our website. If you are under 18, you may use our website under the guidance of a parent or guardian.

    To understand how your protected health information (PHI) may be used and disclosed and how you can access this information, see Centura Health HIPAA Notice Of Privacy Practices.

    Information Collected and Stored Automatically

    If you choose not to provide us with personal information but merely browse our website or download information, we will collect certain non-personal information automatically for website management purposes and to improve our services. For example, Centura Health’s website may automatically collect information such as domain name, IP address, date and time, web pages you view, links you click and websites you visited before coming to our website.

    This data is used in to manage our website, including, but not limited to, statistical analysis, assessing system performance, protecting the systems and improving the website for our users.

    How We Use Technology to Better Serve You

    We may use cookies, ID tags, web beacons and other technologies to collect this information about you. A "cookie" is a file placed on your hard drive by a website that allows the website to monitor your use of that site. An "ID tag" may be established that allows your computer to be recognized when you visit our website in the future.

    We use cookies to collect information about users’ visits to our website. Use of these technologies makes our website function better for you and allows us to optimize the online experience. We may use different kinds of cookies, depending on which part of our website you visit:

    • Persistent cookies: These cookies stay in your browser until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file. 
    • Non-persistent ("session") cookies: These temporary cookies disappear when you close your browser.
    • Trusted partners: We may contract with trusted partners who may use cookies and other tracking mechanisms to collect information on our behalf. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our designated service providers.

      You can accept or decline cookies. Most browsers automatically accept cookies. To learn more about cookies look at the cookie settings available in your specific web browser. We use other tracking technology to help us personalize your visit to our website, including tracking beacons, JavaScript tracking and session tracking. We use these methods to learn how we can make our website better.

      You can disable the ability of tracking technologies, usually by declining cookies. If you choose to block these technologies you will continue to have access to comparable information and services on our website, but you may not be able to use some of the features on our website.

      If You Send Us Personal Information

      When you voluntarily choose to provide us with personal information through your use of our website, we use the information to provide you the services and products you request and to process any payment transactions. We may also use the information to tell you about other services and products that may be available to you. Any personal information you provide is voluntary.

      There may also be instances where we may be required to share your personal information with third-parties who have not been retained by us (directly or indirectly), for example, if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here.

      Your Privacy Choices

      You have the choice on this website to opt-in to information collected about you in most circumstances, the exceptions being the instances when data are used for website maintenance and other similar activities. If you opt-in to data collection, we make every effort to give you detailed information on the program or service you select. To opt-out of data collection, make any changes or updates, or request that information be deleted, you have several choices.


      When you register with our website, you are given the option to opt-in to receiving e-mail with information that we think you might find useful including promotions, announcements of new services and products, and newsletters. If you decided, at any time, that you no longer wish to use the services on the website, you may opt-out by deselecting the checkbox on your personal information page.

      Users who register do so by entering the information. You can contact us at any time if you do not wish this website to use or store your information any longer. Choosing to opt-out may change your ability to use certain services on the website.

      Change/Update Personal Information

      You may change or update your personal information and/or personal health information at any time using the following options:

      • Clearing your browser cookies for this website.


          We do not sell or rent your personal information online to third parties for their marketing purposes. We may internally use your information to let you know about our products or services that we think you’d like or would be beneficial to your health.

          Links to Other Websites

          This privacy policy applies only to this website and not to third party websites. We may provide links to other websites. We strive to have such websites that are of a high standard. However, due to the nature of the World Wide Web, we cannot guarantee the privacy standards of websites to which we link, or be responsible for the contents of websites other than this one. This privacy policy is not intended to be applicable to any linked, non-Centura Health websites.

          Website Security

          We use appropriate technical, administrative and physical safeguards to protect data that pertains to you from loss, misuse or alteration. However, we cannot guarantee the security of any information that is disclosed online, as many points of transit, including customer endpoint systems, are not under our control or area of responsibility. Consequently, any data you submit online at this or other websites is at your own risk. We do not insure or warrant the security of any information that you transmit intentionally or unintentionally.

          Modifications to This Privacy Policy

          Centura Health reserves the right to modify this privacy policy as needed to meet ever changing regulatory and business requirements. We will notify users of any change by posting an amended policy to this website. Any modifications become effective immediately upon being posted.

          Protection of Children

          We will not knowingly collect, use or disclose personally identifiable information from a minor under the age of 13, without obtaining prior consent from a person with parental responsibility (parent or guardian). We abide by the Children's Online Privacy Protection Act (COPPA) in the United States, and respect similar laws of other countries that protect the privacy of children. Should a child whom we know to be under 13 provide personally identifiable information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving information about him or her.

          Contact Us

          If you have any questions about this privacy policy or believe that your personal information has been released without your authorization, you may contact the Centura Health Integrity Helpline at 1-888-424-2458.

          This privacy policy was last updated on May 29, 2014.

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